Exchange or refund within 14 days of receiving your order.
Do you wish to return an item?
It’s very simple. To return an article, send an e-mail to the address here, specifying the item(s) to be returned, your order number and reason for return.
Once the return has been validated, send the item(s) to the following address:
PANTHERA TIGRIS SASU, 10 rue de l’Églantine, 72000 Le Mans, France
A confirmation e-mail will be sent to you upon receipt of your package.
Please note that the return shipping costs are at the customer’s expense.
Conditions for exchanges and refunds
Items must be returned new, undamaged, and in perfect condition, and must not have been worn or used. They must be returned in their original packaging, with the receipt and all of their accessories: boxes, bags, labels, protections, etc.
Refunds will be issued exclusively to the original purchaser to the same payment method used for the original purchase. Processing time for a refund or exchange may take up to 14 days from receipt of the returned product.